Turn Up Technologies

Social Media Management

CLIENT KICKOFF QUESTIONNAIRE

Thanks for coming on board. This form takes about eight minutes.

It gives our delivery team the context we need to start work on your account. Answer what you know. If you are unsure about something, leave a note and your project manager will pick it up on the kickoff call.

Full name*

Brand or business name*

Email Address*

1. Which platforms are we managing, and what are the handles?

Instagram Facebook LinkedIn TikTok YouTube X Pinterest Threads Other

2. What is the priority for the first 90 days?

3. Who are we speaking to?

4. Where are your channels right now?

5. What can you supply, and how often?

Product photography Team and behind the scenes footage Video clips Brand guidelines Written copy Nothing, we need you to create everything

6. Who handles comments and direct messages?

7. Who approves content, and how quickly can they turn it around?

8. Name two or three accounts you admire and tell us why.

9. Is there anything we must avoid saying, showing, or claiming?

10. Is anything time sensitive in the next 90 days?

11. Platform access we will need (Tick anything you already know you can provide. Leave the rest blank. Nothing here is required to submit the form.)

Meta Business Manager, partner access to the Facebook Page and Instagram account Instagram professional account, converted from a personal account if needed LinkedIn Page, admin access TikTok Business account YouTube channel, manager access Brand asset folder: logos, fonts, uct images, prior creative Your existing scheduling tool, if you use one

What happens next

Once you submit this form, your project manager will be in touch within one business day to collect access to the platforms listed above and to confirm your kickoff call.

You do not need to arrange any of it right now. We will walk through the access list with you step by step, and we will tell you what each permission is for and why we need it.

Questions in the meantime: business@turnuptechnologies.co